That's why we've created the following list to make the whole thing simpler. Click “Read More” to find out more.
We are global firm with teams all around the world. Our global headquarters are located in Hong Kong, where we also have an optical store and showroom that services our local customers there.
We also have several shipping locations around the world, including Italy, Hong Kong, Australia, and the US (which is a partner drop ship location).
Since 2006, we have shipped to more than 100 countries around the globe.
We’ll ship your order from one of our 4 logistics facilities around the world depending on where the product is originally sourced. Our goal is to get the product to you as quickly and efficiently as possible!
It will look like this: EN0123456789G.
If you've not received your order confirmation email, or have accidentally lost it, just contact us and we can assist in finding the order details.
However, if your parcel has already been shipped, we unfortunately cannot make any changes to your order. You will need to contact us when you receive your package to arrange for returns or exchanges.
If you've not received your order confirmation email, or have accidentally lost it, just Contact Us and we can assist in finding the order details.
If you want to submit your return request, click here.
For further details, please click "Read More".
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At Smartbuyglasses, we value our customers and ensure that you can find the answers you are looking for!