Happy Customer
    • Fast, FREE Domestic & International Delivery
    • Online Order Tracking + Secure Service with Leading Delivery Companies
    • FREE SHIPPING for Sunglasses and Eyeglasses.
    • More Info
    • Free lens cleaning solution & microfiber cloth
    • Includes a mini screwdriver for repairs
    • Worth £10 & free with purchase
    • More Info
    • FREE Returns,Full Refund & Exchanges Within 100 Days
    • 2 Year Warranty on ALL Sunglasses & Eyeglasses
    • 2 Year Warranty on ALL Prescription Eyewear
    • 3 Month Warranty on ALL Contact Lenses
    • More Info

    Customer support hotline
    Available Monday to Friday from 8:00 to 17:00 GMT
    +44 800 011 9588
    Or Request a Phone Call From Us

    Phone Number*
    Order ID

    We'll call you back, Monday to Friday from 3 p.m. to 8 p.m. BST


Happy Customers

What Our Customers Say About Us


SmartBuyGlasses prides itself on customer service and satisfaction by ensuring top quality prescription eyewear. See what other customers had to say about their eyeglass, contact lens and sunglass purchases online.


I just received my Carrera sunglasses in the mail today and they're great! I got them on sale and I received them in a week. Thanks !

Janet Dobson-Holzinger

I received my sunglasses this morning! I am so happy.Please pass on that I am very happy with them even after the wait and appreciate.  The express shipping so I receive them quickly. Will buy again.  

Emma Dawson

Hi Daisy, Thank you very for much for processing the refund. Your service has been really good and I appreciate your responsiveness. It looks like the glasses just weren't meant to be this time around. At least I know your website now and can look out for products in the future.

Annie Courier

Thank you so much, i feel your service is of exceptional quality and am disappointed the item was not available, which however proves to me that you guys are doing a wonderful job and cannot keep up to customers high demand, so good work! I most certainly will continue to shop with you guys.Thank you once again for the prompt and efficient service.  

Fiona Gardner

Dear Fardiah I received my sunglasses yesterday.They are great and your service was excellent.What a pleasure. Thanks and regards Fiona

Daniela Sattler-Quosigk

Hello Hong, Yesterday I got my "HUGO BOSS" frame. Everything is ok and I am very satisfied with you. I would like to thank you for your friendly  customer service and the email contact during  the waiting time.  Sure we will purchase glasses from SmartBuyGlasses again!  

Matthew Wallace

Thank you. I appreciate the quick response and customer service. First time shopper with your company and I am currently pleased with your services.

Suzanne Griffiths

With regards to feedback on your customer service, please feel free to forward this e-mail onto your boss as well as I’ve been so impressed by the customer service received from yourself, particularly as my last query was asking when I might expect the second pair of sunglasses and then they turn up the next day! I have to say that this has to be the easiest on-line ordering experience I’ve had as so often when you order something on-line and then send through an enquiry, no-one gets back to you. My queries to your department were responded to quickly and also very professionally and working in a customer service related area myself, I think this is impressive. Best of luck with the evaluation as you deserve to do well and thanks again for such great service!

Sarah Booker

I will definitely be dealing with your website again in the near future and recommending your company to friends, family and associates!... Great quality specs at an awesome rate, and even better customer service... What more could one ask for?...! ;)

Megan Richardson

I just received the sunglasses. Thank you very much for your speed delivery! They are perfect!

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