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SmartBuyGlasses Help Centre
Whether or not you are a New or Existing customer, it is easy to navigate around our SmartBuyGlasses website.

New Customers
If you have questions about purchasing glasses, frames, payments, optical prescription or our shipping process then browse through the following pages to help you make the right eyewear choice.
  • FAQ - All your questions answered
  • Shipping - Understand our delivery times
  • Buying Guide - Learn more about buying eyewear online

Existing Customers
Thank you for shopping with us at SmartBuyGlasses. If you want to check your order status, simply click on the button below:


Contact Details

0-808-101-3485
Our customer care agents are available Monday - Friday 24/7 (except from 14:00 - 18:00), London time.
Saturday: 02:00 - 10:30, London time.
Sunday:   18:00 -  00:00. London time.
 
Toll Free Phone
 
Available Monday - Friday from 02.30 - 14:00, London time.
Saturday: 02:00 to 10:30, London time.
Live Chat
 
0207-900-3025
Available 24/7
Please leave your email address when faxing to us.
Business Fax
 
customerservice@smartbuyglasses.co.uk
To ensure proper email delivery, please add our email address to your address book.
eMail us
 
Mail Address
SmartBuyGlasses Optical
Unit 0898, Hollybank House
Old Wareham Road
Beacon Hill, Poole
Dorset,. BH16 6AQ
United Kingdom
Italian Address
SmartBuyGlasses Optical
Via Drovetti 18
10138 TORINO
ITALY
Fax: 39-011-051-1562
 

 


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